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| | Crucial Conversations: Tools for Talking When Stakes are High
Authors: Kerry Patterson, Joseph Grenny, Ron Mcmillan, Al Switzler, Stephen R. Covey
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Publication Date: June 18, 2002
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| | Conversaciones cruciales
Authors: Kerry Patterson, Joseph Grenny, Ron Mcmillan, Al Switzler
Buy New: $15.95
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Publication Date: March 1, 2004
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